Service Rates

 

 ** Please note:  As of  May 1st, 2011, Data Backup service is required by all MultiByte Systems Corp. clients.  We will no longer support clients without Data Backup service.

Travel Fee $0 within 30 miles. 30 miles and beyond is charged at $65/hr.
Onsite Service Rate

$95/hr M-F 8AM-6PM.
$125/hr after hours, weekends, and holidays.

Inshop Service Rate

$65/hr M-F 8AM-6PM.
$95/hr after hours, weekends, and holidays.

Remote Support $65/hr M-F 8Am-6PM
$95/hr after hours, weekends, and holidays.
Data Backup $95 one time setup and $75/mo per server. MultiByte manages and maintains upto 7 days of backup.
Enterprise Service Project based services such as Server migration/upgrades, mass workstation upgrades, etc. are quoted as needed.
Network Security Evaluation  $795.
Data Recovery  $1275.  No charge if not recoverable.
Parts Parts are normally billed at cost plus 15% to cover our expenses, unless negotiated and/or separately quoted.
Custom Coding Evaluate and quote.
Website Development Evaluate and quote.
Webhosting $12/mo
Domain Name (managed) $30/yr

 

Maintenance Program
MultiByte Systems Corp. may install small software on to workstations and servers for monitoring.  We may, at anytime, remotely login to update, make changes to settings, and scan for health issue to optimize the system.  Unlimited remote support is included under this program.  Onsite time and parts are billed separately at above listed service rates.  One time setup fee of $250 for asset management apply.

Workstation $25/mo.  Requirement: Minimum 10 workstations.
Server

$50/mo.

Network

$75/mo.  Routers, wifi, switch, etc.

All login attempts are recorded with IP address and date/time stamps for security purpose.